Meet the Team

The Btech team consists of professionals using their abundant skills and knowledge to provide the best client experience possible.

Meet our Senior Management Team Below
Lee Bird

Lee Bird


Lee Bird is an entrepreneur. At the age of 12, Lee started his first business, a lawn mowing service that employed most of the kids in the neighborhood. After high school, Lee took a summer job selling CAD/CAM software, and almost 30 years later, is still a leader in the technology industry.

In 1989, Lee started his own business to provide network support services, an evolving technology at the time. This business became Btech, and beginning in 2000, the sole focus has been to provide affordable, managed IT security services for credit unions. Lee is responsible for the development of new security services and product sales for Btech.

When away from the office, Lee keeps busy by being actively involved with volunteer positions and outdoor activities. Lee is an avid cyclist and has raced bicycles for the last 12 years, specializing in endurance mountain bike and gravel races.

Patricia Holland

Patricia Holland


Pat joined Btech in November 2000 as the Controller. She has an integral role in all financial aspects of the company. Prior to joining Btech, Pat worked for a market research consulting firm specializing in consumer packaged goods. Pat earned her Bachelor of Science in Business Administration from Boston University. She received her Masters of Business Administration from University of Southern California.

Pat lives locally with her husband and two sons. Outside of the office, Pat enjoys spending time with family and friends. Over the years, Pat has volunteered for local organizations and schools.

Tica Valdes

Tica Valdes

Office Manager

Tica Valdes graduated from California State University, Fullerton (CSUF) with a Bachelor of Arts in Public Administration and a minor in American Studies. Tica has been employed in various industries and has over 15 years of wide-ranging customer service experience.

Tica’s primary role at Btech is customer service, managing all aspects of service and support. In addition to effectively managing the operations at Btech, Tica also works as Btech’s Compliance Officer, managing our SSAE-16 SOC 2 certification.

In her free time, Tica enjoys spending time with her family, attending concerts and traveling.

Gustavo Verde

Gustavo Verde

Senior Network Engineer

Gus has always had a passion for technology. His career started as early as high school when he graduated as an Electronics and Telecommunications Technician. By then, he was already fixing televisions, VCRs and fidgeting with all sorts of electronic gadgets of the time.

Gus went on to a six year university in his native Argentina, graduating with a degree in Electronics Engineering.

Life’s turns brought him to the United States just when the computer industry was taking off and he got involved with computer networking. This has been his focus for the last 25 years - 20 of those working with Btech.

Gus holds several industry certifications including VMware, SonicWALL, HP and Cisco. His areas of expertise are: designing, implementing and maintaining complete physical and virtual network infrastructures, as a well as email systems, backup systems, firewall security, network monitoring secure remote access, mobile device management, vulnerability scanning, and disaster recovery planning and testing.

In his free time, Gus enjoys riding his motorcycle, playing racquetball and volunteering in the community.

Randy Lee

Randy Lee

Senior Network Engineer

Randy Lee has been interested in computer technology since his sophomore year in high school. After his high school graduation, Randy attended California State University, Long Beach (CSULB) where he received a Bachelor of Science in Management Information Systems.

After his graduation from CSULB, Randy was employed by various financial institutions as an IT Professional. In 2002, Randy joined Btech as a network engineer, and was quickly advanced to the position of Senior Network Engineer.

Randy specializes in network projects including virtualization, system upgrades, security, and email system conversions. Randy has also been a key developer of some of Btech’s managed services, including patch management and managed desktop security services.

Randy’s certifications include Microsoft, Cisco, VMware, and SonicWALL. In addition, Randy is also a Certified Information Systems Security Professional (CISSP).

Away from the office, Randy enjoys spending time with his young family, including trips to the movies, beaches, parks, and museums.

Btech is SSAE-16 SOC 2 Certified.
Btech has completed the necessary steps in order to meet the compliance requirements put forth by the AICPA.

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